Employee Training Programs

We are committed to excellence. Find out how we elevate our employees through our best-in-class training programs.

Are you up for new challenges?

We are passionate believers in education, and we work hard to deliver training and tools that will take you to the next level of performance—either in your current position or your next step up the corporate ladder. Our programs are more than traditional on-the-job training. And, they are constantly evolving based on feedback from the participants.

Here are some examples of the top-shelf training
programs our employees take part in:

S.T.E.P. ALPS

S.T.E.P. – Sales & Operations Training & Education Program

The S.T.E.P. program was designed for highly-motivated individuals to step in and step up!

We’re looking for top-shelf performers to put through this highly-selective program. Employees selected for this program can expect:

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  • A highly-structured program that is experiential as well as on-line-based
  • Entry into a well-suited position within a fixed period of time
  • The trust and confidence to provide as well as receive feedback about the S.T.E.P. Training program and team
  • The ability to grow locally (if you choose to) with no requirement to relocate

The S.T.E.P. Curriculum is:

 Counter Sales

When you step into this first role, you will develop your sales and service skills. You’ll build electrical products knowledge firsthand by staffing one of our storefront counters.

6 months

Inside Sales

In this phase, you’ll sharpen your customer service skills even further while you learn how to quote and manage jobs.

4 months

Project Management

You will work with our world-class project managers who will show you how they create and manage schedules, budgets, project requirements, and any other aspects of their projects while also handling presentations, phone calls, meetings, and events.

4 months

Outside Sales

You’ll become trained in the outside sales process by working with our experienced team of sales professionals. In this phase you will be working directly with our customers as you begin to build lasting business relationships.

6 months

Purchasing

In this program you’ll shadow seasoned buyers, developing a key understanding of how purchasing and inventory levels are determined.

1-2 months

Interested? Apply today to participate in the S.T.E.P. program today!

ALPS – Accelerated Leadership Preparation System

We believe that today’s employees should have every opportunity to become our leaders of tomorrow. The Accelerated Leadership Preparation System (ALPS) is an exclusive, intense 24-month program designed for high-potential Manager Trainees. It’s based on several best-in-class training programs across the electrical industry combined with the practices and principles demonstrated by our professionals and past trainees. 

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  • Program is experiential as well as on-line-based.
  • Graduate to sales or branch management in 24 months or less.
  • Feedback to and from the ALPS trainee at regular intervals. You will always know where you stand.
  • Program is constantly evolving based on participant feedback.
  • Grow locally without relocating all over the country.

Here is a brief synopsis of the ALPS Program:

  Counter Sales 

Begin your journey where the action takes place — the point of sale counter. Staff the storefront counters to develop your sales and service skills and build electrical product knowledge.

  CDC / Warehouse

Our Central Distribution Hubs are a key component to servicing our customers. In addition to online study, you’ll have hands-on experience with the day-to-day operations in our warehouses.

  Inside Sales

Relationship building is critical to our ability to understand and meet the needs of our clients. It’s also critical to our company’s success. During this phase you’ll continue to sharpen your customer service skills while learning how to bid and quote jobs.

  Project Management

Work with our world-class project managers who will show you how they create and manage schedules, budgets, project requirements, and any other aspects of their projects while also handling presentations, phone calls, meetings, and events.

 Purchasing

Buyers for the Central Distribution Center are key to having the right mix of inventory to meet and exceed our customers’ needs. Shadow seasoned buyers and develop a key understanding on how purchasing and inventory levels are determined.

 Outside Sales

Live the life of an outside salesperson. Work with a VP of Sales to develop a sales territory and then work that territory.

  Headquarters

USESI can only operate like the well-oiled machine that it is because of the hard work of our back office staff: accountants, help desk representatives, HR experts and operations leaders. Work with Finance, IT, HR and Logistics experts to understand their role in supporting the business.

  Branch Audit

Shadow the branch auditor and perform multiple audits to gain insight into running a successful branch location. During this phase, you’ll be introduced to the details of a branch audit.

  Finishing School

Ever wonder what it would be like to run your own business? Gain exposure to the many facets of operating a business from a managerial perspective.

If you believe you’ve got what it takes to succeed in the ALPS program and become a future leader at USESI, apply today to be considered for this remarkable program.

“USESI is privately held by owners who have entrusted us to build the best electrical distributorship of our type, providing us with all the resources we need to do that. The people working here share that vision of being the best and are committed to that goal.”

RANDY EDDY, PRESIDENT & CEO

We participate in E-Verify.

To: The Future Employees of USESI

Recently, a colleague outside USESI posed a question as to why USESI is a great place to work.

USESI is privately held by owners who have entrusted us to build the best electrical distributorship of our type, providing us with all the resources we need to do that. The people working here share that vision of being the best and are committed to that goal. 

We started the company from scratch in 2006, and have been continuously building it ever since, improving at a rapid rate, and operating more like a start-up than the large corporation we are.

But, we can’t become great just by building a company and hoping. There is much more to it. It starts with our core values — Excellence, Integrity, Shared Vision, and Employee Fulfillment. 

Our core values are more than just some cleverly-crafted words or motto, but rather they are the principles by which we run our business. We focus on these four cornerstones and continue to monitor and measure ourselves against them to assure that all at USESI are in alignment with these values.

We’ve become true leaders in technology. We are completing the conversion of each of our locations to a state-of-the-art ERP system, our central distribution centers are paperless, and we both use and offer highly-automated inventory management and demand forecasting systems. 

Also, we’ve recently completed the development of our new, highly-customized e-commerce platform that, combined with several other tools, allows us to digitize interactions with our customers while helping them become better businesses. In fact, we are in the process of digitizing every aspect of the business, and we have a great team of people working toward that goal.

Our sales teams have evolved from functioning as a traditional salesforce to providing our customers with the full support they need to achieve their goals. Our leading-edge, forward-thinking Solutions Managers aid in this support by creating and implementing new and innovative solutions. To this end, we have invested heavily in our revolutionary pre-fabrication shop in Stoughton, equipped with the Greenlee Auto-Bend and other state-of-the-art equipment, all of which are available for our customers’ use.

To support our quest for ultimate excellence, we have designed a compensation system that pays both managers and branch employees a nice bonus when they do well … and a super-great bonus when they do super great! 

Not all of the projects we are putting in place are perfectly dialed in yet. There is plenty of work left to do. But, we are working hard and are not sitting still. 

Just wait and see how all of the above are important in helping USESI grow and in making USESI an exciting place to work. Come have a look!

Randy Eddy
President/CEO